The GXP2010 is an ideal solution for the busy call center or small business that wants the feature functionality of a key-system. The 18 programmable speed-dial keys enable one-button access to office personnel and the 11 dedicated keys create one-button access to indispensable telephony features including hold, conference, mute, do-no-disturb, intercom, transfer, speaker and voicemail. This phone is ideal for enhancing office productivity and improving efficiency.